Cinema VinesOn the morning of July 16, 2026, actress and singer Suchitra Krishnamoorthi took to X – the platform formerly known as Twitter – to voice her frustration with ICICI Lombard General Insurance. In a series of posts, the actress revealed that she had been unable to sleep due to severe acidity and that her ulcers had once forced her into the hospital. She accused the insurer of denying coverage for the hospitalization because she had not declared the ulcers when she first took out the policy.
Krishnamoorthi’s tweets highlighted the insurer’s request for medical proof that she had not suffered from ulcers at the time of policy inception. She described the demand as “unreasonable” and threatened to expose what she called a fraud in the company’s operations. The actress expressed her disgust, stating she no longer cared about a refund and would expose the alleged misconduct.
In response, ICICI Lombard’s official X handle replied that the matter had already been addressed and that it had not received any new claim from the actress. The insurer asked Krishnamoorthi to share details of any fresh claim via direct message so it could verify the information and offer assistance. No further public comment from the company has been made regarding the specific allegations.
The dispute underscores the challenges many policyholders face when insurers scrutinise past medical history. While Krishnamoorthi’s case has attracted media attention, the insurer maintains that it follows standard procedures and has not confirmed or denied the claim denial. The situation remains unresolved as the actress continues to demand a transparent explanation from ICICI Lombard.
